Course details

  • May 26-27 , 2021

  • 9am-1pm EST both days

  • Online via Zoom

  • Continuing Education Credits

    7 (Virginia CLE) -- 8 (CME) -- HRCI/SHRM pending

  • Required as part of the Mediating in the Federal Workplace NVMS Certificate

  • Cost: $495

Let interests lead you to agreement

Understanding the basics of negotiation is fundamental to the mediator’s art, the leader’s success, and the attorney’s professional repertoire. In fact, an ability to negotiate well is a basic life skill for everyone — yet many people, particularly those involved in a conflict, do it poorly. 

Starting from a footing in theory and research, this course mainly provides attendees with skills and techniques for practicing the art and science of persuasion and negotiation. While focusing on the “interest-based” approach, this course also provides an understanding of how to meet the “hard-bargainer” and the difficult people and challenging situations you face in your work and your life.

Program structure

Live online sessions

Activities include: lecture; readings; small and large group discussion; Q&A.


John (Norval) Settle, MPA, JD has over twenty years of experience as a mediator and trainer. He is certified as a mediator and Mentor Mediator by the Supreme Court of Virginia, and he holds Advanced Workplace Mediator status from the Association for Conflict Resolution. He is a contract mediator for three offices of EEOC (including EEOC’s internal “Resolve” program) and has mediated and trained for many federal agencies. He served as the contract Ombudsman for the U.S. Architect of the Capitol. Mr. Settle is on the faculty of George Washington University’s Center for Excellence in Public Administration, teaching conflict management and negotiation skills, and has taught negotiation skills at GWU Law School. He is a retired member of the Virginia Bar. Mr. Settle formerly held senior federal management positions, and he received the Presidential Award of Meritorious Executive in the Senior Executive Service.