Course details

  • July 20-21 , 2021

  • 9am-1pm EST both days

  • Online via Zoom

  • Continuing Education Credits

    8 (Virginia CLE) -- 8 (CME) -- 8 (SHRM)

  • Required as part of the Mediating in the Federal Workplace NVMS Certificate

  • Cost: $495

Navigate complex party dynamics at the mediation table

Complex and multiparty cases introduce issues of power, structure, and dynamics that can challenge mediators.  

Topics covered:

  • Characteristics of complex mediations
  • Who is at the table and what is their role
  • Characteristics of collaborative negotiation
  • An in-depth look at caucus
  • Strategies to overcome impasse
  • Opportunities to practice strategies learned

Learn from an experienced mediator of complex cases, including EEOC civil rights and other business, federal, and workplace disputes.

Program structure

Live online sessions

Activities include: lecture; readings; small and large group discussion; Q&A.


James Q. Pope, MSW, JD is an attorney, Supreme Court of Virginia certified mentor mediator, and consultant in conflict management and other subjects related to workplace conflict, employee relations, civil disputes, child support and divorce, and special education. Pope is currently an Adjunct Professor of Mediation and Arbitration at the Catholic University Columbus School of Law and an Adjunct Professor of Mediation at George Mason University School of Law and has been a guest lecturer at George Washington University School of Law, Georgetown University School of Law, and Howard University School of Law. Pope conducted US Department of State-sponsored mediation training for the governments of Israel and Palestine and mediated and conducted conflict management, mediation, and negotiation training for numerous public and private agencies and organizations, including the U.S. Postal Service, the USDA., the Department of the Navy, NOAA, NASA, NEA, FAA, US Air Force, US Forest Service, the World Bank, the Equal Employment Opportunity Commission, Arkansas Supreme Court, IRS, United States Postal Service, DEA, National Archives, Virginia Supreme Court, Virginia Mediation Network, and Northern Virginia Mediation Service. Pope retired from his position as an administrative hearing officer for the Virginia Supreme Court, in which capacity he reviewed and ruled upon state employee grievances related to terminations and disciplinary actions. Pope is a former member of the Executive Board of the District of Columbia chapter of the Association for Conflict Resolution (formerly the Society of Professionals in Dispute Resolution – DC SPIDR). Pope holds a Doctorate of Jurisprudence (JD) from George Washington University Law School, a Master Social Work from Virginia Commonwealth University, and a Bachelor of Arts from the University of Virginia.