As conflict resolution practitioners, building trust with our clients is a cornerstone of a successful mediation. To achieve this goal, we all rely heavily on our worldview and past experiences to inform how we perceive and define trust. But what are we overlooking? What impact does our worldview have on those key interactions that develop trust and rapport with our parties?
This engaging 2.5-hour program will challenge participants to increase your awareness of the values, cultural norms, and experiences shaping their worldview. Through reflection, discussion and learning new strategies for demonstrating cultural sensitivity, you will enhance your ability to build trust with your clients. Skills developed through this workshop will be relevant to both online and in-person conflict resolution work.
Regine Talleyrand, Ph.D., is an associate professor for the Counseling and Development M.ED and Ph.D. Programs in the College of Education and Human Development at George Mason University. Regine’s professional, research and service interests are in studying mental and physical health disparities in Women of Color and developing culturally relevant counseling interventions for communities that have been underrepresented and underserved. She has published and presented extensively in the areas of eating disorders in African American women, multicultural social justice counseling, career counseling, advising and mentoring relationships. Her newest research and community service area has focused on exploring mental health concerns of recently immigrated undocumented youth—a population that has grown in the Northern Virginia area. Regine also served from 2005 to 2016 as an advisor and consultant to the Arlington-Alexandria Coalition for the Homeless, a private, non-profit organization that provides transitional housing and support services for homeless individuals living in the Northern Virginia area.