Course details

  • October 9, 2024

  • 9-5pm EST

  • In-Person

    Training will be conducted at the NVMS office located at 9653 Fairfax Blvd suite 203 Fairfax, VA 22031

  • Continuing Education Credits

    8.0 Non-Ethics CME

  • Cost: $495

Topics covered

  • Mediation and the role of the mediator in EEO and workplace disputes
  • Overview of EEO and grievance procedures
  • Negotiation theory
  • Conflict theories
  • Tips and techniques
  • Agreement writing for workplace disputes
  • Ethics for mediators

Program structure

A blend of self-paced and live online content.

Activities include self-paced readings, presentations, videos, large and small group discussions, individual reflection activities, and skill-building activities.

Michael West (He/Him), MS

About The Trainer

Michael West, MS has over twenty-five years of mediation and training experience. Mr. West specializes in training and coaching for senior executives, managers, supervisors, and employees of all levels in dispute management and resolution, leadership, management skills, team-building, communication, and relationship awareness skills. Mr. West presents at state and national conferences and has been a guest speaker on conflict resolution, basic and advanced training, for federal agencies, the Paul H. Nitze School of Advanced International Studies (SAIS), Johns Hopkins George Washington University, federal and private sector managers and employees, attorneys, therapists, and other professionals. He received an MS in Conflict Analysis and Resolution from George Mason University and is a graduate of Scotland Yard Inspectors’ Course (London, England). He is qualified to administer the Total SDI Inventory, the Myers Briggs Type Indicator, the Emotional Intelligence (EQi) and the Conflict Dynamics Instrument. He is a certified coach with the International Coaching Federation and holds a Certificate in Executive Leadership Coaching from Georgetown University.

FAQ

  • Who can benefit from attending this training?

    This course is ideal for HR professionals, EEO specialists, mediators, attorneys, managers, and anyone involved in resolving workplace disputes within federal agencies.

  • What will I learn by taking this course?

    By taking this course, you will gain in-depth knowledge about mediation Federal EEO employment disputes, including negotiation theory, conflict theories, mediation techniques, agreement writing, and ethics for mediators.

  • How will I implement the skills learned after taking this course?

    After completion of the course, you can apply your newly acquired skills in various professional settings. You will be equipped to effectively mediate Federal EEO employment disputes, facilitate constructive dialogue between parties, draft comprehensive agreements, and contribute to a fair and inclusive workplace environment.

  • Are there prerequisites?

    There are no specific prerequisites, but a basic understanding of alternative dispute resolution processes would be beneficial.

  • Will I receive a certificate upon completion of training?

    Yes, participants who successfully complete this course will receive a certification upon completion.