In this training, participants will explore:

  • Common causes of impasse including emotion, identity, and fairness perceptions

  • The subtle and powerful role mediators play in shaping the negotiation process

  • Why effective questions are the mediator’s first tool for opening minds and exploring possibilities

  • How to help parties choose a negotiation approach that aligns with their priorities

  • Techniques for using framing to redirect focus from stuck positions to forward movement

  • Strategic interventions such as conditional offers, confidential settlement proposals, and the mediator’s proposals

Course details

  • April 15, 2026

  • 4:30pm - 6:00pm EST

  • Virtual

  • Continuing Education Credits

    pending CME

  • $159

Cancellation Policy

NVMS Conflict Resolution Center is committed to providing high-quality training experience. To ensure the integrity and sustainability of our programs, the following cancellation and refund policy applies:

Participants must notify NVMS of their intent to withdraw in writing via email to [email protected]. Refunds will be processed within 7-10 business days of written confirmation of withdrawal. If a participant cancels their registration, the refund amount will depend on the timing of the cancellation. If cancellation occurs within 7 days of registration, a refund will be issued minus a 5% fee to cover third-party merchant and administrative costs. If cancellation occurs more than 14 days before the training, a 25% cancellation fee applies. If cancellation occurs less than 14 days before the training, a 65% cancellation fee applies. No refund will be given if no notice of cancellation is provided. If NVMS Conflict Resolution Center cancels the training for any reason, all participants will receive a full refund of any payments made. Alternatively, participants may choose to apply the amount paid as credit toward future training.